Terms of Service & Privacy Policy

Your privacy and trust matter to us. Please review our terms and privacy practices.

Last Updated: January 2, 2026

Terms of Service

1 Services Overview

Dream Yard Solutions TN ("Company," "we," "us," or "our") provides professional landscaping, lawn care, and grounds maintenance services to residential and commercial properties throughout Tennessee. By engaging our services, you ("Client," "you," or "your") agree to be bound by these Terms of Service.

2 Service Agreement

All services are provided based on written estimates or service agreements. The scope of work, pricing, and timeline will be clearly outlined before work begins. Any changes to the agreed-upon services must be approved in writing by both parties.

  • Free estimates are provided without obligation
  • Service agreements are binding upon acceptance
  • Additional work requires separate authorization
  • Weather conditions may affect scheduled service dates

3 Payment Terms

Payment terms will be specified in your service agreement. We accept cash, checks, and major credit cards.

  • One-time services: Payment due upon completion
  • Large projects: Deposit required, balance due upon completion
  • Recurring services: Payment due upon completion of each service
  • Late payments may incur fees and service suspension

4 Cancellation & Rescheduling

We understand that schedules change. Please notify us as soon as possible if you need to cancel or reschedule services.

  • 24-hour notice required for one-time services
  • Recurring services can be cancelled with 7-day notice
  • Deposits may be non-refundable after work begins
  • Weather-related rescheduling at no charge

5 Liability & Insurance

Dream Yard Solutions TN is fully licensed, insured, and bonded. We carry comprehensive liability insurance to protect both our clients and our team.

  • General liability insurance covers property damage
  • Workers' compensation protects our employees
  • Clients must mark underground utilities and sprinkler systems
  • Pre-existing property conditions should be disclosed

6 Property Access

By engaging our services, you grant us permission to access your property to perform the agreed-upon work. This includes:

  • Access to work areas during scheduled service times
  • Use of water and electrical outlets as needed
  • Parking on property or nearby streets
  • Removal of debris and waste materials

7 Satisfaction Guarantee

We stand behind our work with a 100% satisfaction guarantee. If you're not completely satisfied with our services, please contact us within 7 days of service completion. We will work with you to address any concerns and make it right at no additional charge.

8 Limitation of Liability

While we take every precaution to protect your property, natural factors such as weather, soil conditions, and plant health are beyond our control. We are not liable for plant mortality, pest infestations, weather damage, or other natural occurrences unless caused by our negligence.

Privacy Policy

At Dream Yard Solutions TN, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1 Information We Collect

We collect information that you voluntarily provide to us when you:

  • Request a free estimate or consultation
  • Contact us via phone, email, or contact form
  • Schedule services or make a payment
  • Subscribe to our newsletter or updates
  • Provide feedback or testimonials

The types of personal information we may collect include:

  • Name and contact information (email, phone, address)
  • Property details and service preferences
  • Payment information (processed securely)
  • Photos of your property (with permission)
  • Communication history with our company

2 How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your service requests and transactions
  • Send you service confirmations and updates
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our services and develop new offerings
  • Comply with legal obligations

3 Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service Providers: Third-party vendors who help us provide services (e.g., payment processors)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition
  • With Your Consent: When you explicitly authorize us to share your information

4 Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5 Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website performance and functionality
  • Deliver relevant content and advertisements

You can control cookies through your browser settings, though disabling them may affect website functionality.

6 Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Object: Object to processing of your information

To exercise these rights, please contact us at [email protected]

7 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

8 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about these Terms of Service or our Privacy Policy, please contact us:

  • Dream Yard Solutions TN
  • Email: [email protected]
  • Phone: (615) 839-2121
  • Serving Middle Tennessee

Your Trust Matters to Us

By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service and Privacy Policy.

Questions? We're here to help. Reach out to us anytime.